Outcome

What do we want to know?

(To tell if we are achieving the outcome)?

Indicators

(How will we know? What can we count?)

Data collection

(How will we collect the data?)

When and who by?

An example:

Young people gain meaningful employment.

Are young people gaining skills through the skills development projects we offer?

The number (and percentage) of young people completing work placements in the past 12 months.

The number (and percentage) of young people completing pre-VET courses.

Program reports

Program manager every quarter

Are young people gaining confidence and motivation as a result of doing our program?

The number (and percentage) of young people reporting increased confidence.

Survey completed by clients using ratings scales developed by staff.

Workers and clients complete survey together. Baseline data collected when clients begin program, and again when they finish program.