Asking for permission to gather data for reporting purposes is part of the normal consent you get at the beginning of your contact with a client. If you are just counting numbers for an outcomes reporting exercise for your funder you may not need to...
'How To' Search
Search Results
How to find an off-the-shelf information management system
An ‘off-the-shelf’ information management system is a software package that you can buy to help you with your information management, including recording service data. These software packages can often work with (‘interface with’) other software...
How to present quantitative information in your reports
This 'How to' helps you tell the story about what you and your clients are achieving. You can be doing amazing things but if you can’t effectively communicate the results of your work, no one will know about your achievements. This 'How to' assumes...
How to create a paper-based survey
Surveys in general Surveys are a good way to get a little bit of information about a lot of different topics. They’re also good if you think you already know some of the answers. But they are especially good if you need to collect...
How to understand the DHHS outcomes reporting framework
DHHS is introducing outcomes reporting into many of its contracts with funded organisations. It has a framework for how it is doing this. This 'How to' is an overview of the framework itself. Some background information you need to know DHHS...
How to measure client satisfaction
Measuring client satisfaction with your service is important for so many reasons. It is an important indicator of whether your service is responsive to clients, of how you engage with them, and whether they feel you will meet their needs. In an...